GDPR

What is GDPR?


The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy for all individuals within the European Union. The GDPR aims primarily to give control back to citizens and residents over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU. When the GDPR takes effect, it will replace the 1995 Data Protection Directive. GDPR becomes enforceable from 25 May 2018.

Our commitment to GDPR Compliance

At iSupport.expert, we write Customer with a capital “C”. We do our best to implement services that fulfills our Customers’ needs. One of the most important Customers’ requirement is the security of their data. That is why for us it is paramount. iSupport.expert understands how the fulfillments of GDPR obligations will improve protection of our Customers’ data. We are fully committed to achieving compliance with the GDPR prior to the regulations effective date.

Our Role as a Data Controller and Data Processor

iSupport.expert has customers who are both companies and individuals. We offer a service and we DO NOT collect, store, or  retrieve data in our database.

Our Use of Third Party Data Processors

iSupport.expert makes use a third party services to support the users. It is our obligation to ensure that the processing of data on our behalf is also GDPR compliant.

Your rights and responsibilities

iSupport.expert is required to be in compliance with the GDPR since we offer services to residents of the EU. In order to offer our service, we must collect data that can identify people. In addition to our obligation to follow the regulation, iSupport.expert intends to follow best practices in privacy and protection of data. In accordance with the European General Data Protection Regulation 2016/679 (GDPR) you have a right of access, correction and removal of your personal data which you may exercise by sending us an email at contact@isupport.expert. Your requests will be processed within 30 days. We may require that your request be accompanied by a photocopy of proof of identity or authority.
One of the main drivers of the GDPR is informing your customers/users about you data policies. It is therefore required to ask before you are to collect user data through iSupport.expert.

Notification in the event of a Data Breach

We do not collect any personal data, so we will not have any data breach.